Privacy Policy
Last updated: January 2026. This policy describes how eTekDepot collects, uses, and protects information from buyers and visitors interacting with our B2B procurement platform.
Information We Collect
- Account & order data: name, business email, phone, shipping/billing address, and order history.
- Quote requests: company name, contact details, bill of materials, and notes you submit through our quote request form.
- Usage data: pages visited, search terms, device type, browser, and anonymized IP for analytics and fraud prevention.
- Cookies: session cookies for cart persistence, plus optional analytics cookies you can disable in your browser.
How We Use Information
We use collected information to fulfill orders, respond to quote requests, communicate about shipments and warranties, prevent fraud, and improve product discovery on the site. We do not sell personal information to third parties.
Third-Party Processors
We rely on trusted processors strictly to operate the platform — including Shopify (checkout and order management), payment processors, shipping carriers, and email/analytics providers. Each processor receives only the data required to perform its service.
Data Security
Checkout runs over SSL with PCI-compliant payment processing. We use 256-bit encryption in transit, restrict internal access on a need-to-know basis, and securely wipe customer data from any returned or refurbished hardware before resale.
Your Rights
You may request access, correction, or deletion of your personal information at any time by emailing info@etekdepot.com. We will respond within 30 days. We retain transactional records as required by tax and warranty obligations.
Contact
Questions about this policy? Contact us at info@etekdepot.com or by mail at 6801 N Cotton LN #R01, Glendale, AZ 85355.